The Privacy Statement Regarding Customer and Online User Information applies to Fresh Start Properties, LLC (Fresh Start) and its worldwide corporate affiliates ("we" or "our"), but not to those of our corporate affiliates that have published their own privacy and security statements. This privacy statement also does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of the other parties with whom you interact.
This privacy statement governs personal information we collect from our customers and online from our website users ("you"), through Fresh Start products, services, software, websites, contacts, or our relationship with you.
For the purposes of this privacy statement, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by Fresh Start. "Business partners" means any subcontractor, vendor or other entity with which we have an ongoing business relationship to provide products, services, or information. "Personal information" means information that identifies you, such as your name, telephone number, and email address.
Information We Collect
We may ask you to provide personal information when you
• Use our website;
• Request quotes, services, support or information;
• Place orders for products or services;
• Apply for credit or financing;
• Participate in surveys, sweepstakes, or other promotional activities;
• Subscribe to newsletters, promotional emails, or other materials;
• Apply for a job, submit your resume/CV, or create a candidate profile; or
• Contact us.
Information we may request includes your email address, name, home address, and telephone number. If you make a purchase, we may ask for your credit card number and billing information. We may also ask for your Social Security or Tax ID number and other data to process your credit or financing request. Job applicants may be requested to provide information such as educational background, employment experience, and job interest. We may also collect demographic information, such as your business or company information, age, gender, interests, preferences and favorites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.
We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with our websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.
In order to offer you a more consistent and personalized experience in your interactions with us, information collected through one source may be combined with information obtained through other resources. We may also supplement the information we collect with information obtained from other parties.
Some of our services may be co-branded and offered in conjunction with another company. If you register for or use such services, both we and the other company may receive information collected in conjunction with the co-branded services, and may use the information according to each company's privacy statement and other agreements with you.
How We Use Personal Information
Fresh Start uses your personal information to:
• Deliver the services and support, or carry out, the transactions you have requested;
• Send communications to you, such as product safety information, your transactions status (for example, order confirmations), information about products and services available from us and our corporate affiliates, promotional offers, and surveys;
• Customize, analyze, and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you;
• Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
• Prevent fraud and other prohibited or illegal activities;
• Protect the security or integrity of the website, our business, or our products or services; or
• Otherwise, as disclosed to you at the point of collection.
Personal information collected may be stored and processed in the United States or any other country in which Fresh Start or its corporate affiliates, subsidiaries or agents maintain facilities, and by using Fresh Start products and services (including our website), you consent to any such transfer of information outside of your country.
Disclosing Personal Information
We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement investigations, fraud prevention, or other legal action; as required by law or regulation; or if we reasonably believes it is necessary to protect Fresh Start Properties, LLC, its customers, or the public. In addition, we may share your personal information with business partners that help us carry out transactions you request or that help us to customize, analyze, and/or improve our communication or relationship with you, and then only with business partners who share our commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.
Selecting Your Communication Preferences
You may choose to receive or not receive marketing communications from us by indicating your preferences. Opportunities to select your preferences include the following:
• Choose whether you wish to receive marketing communications from us and to subscribe or unsubscribe to newsletters about our products and services; and
• At any point you can also request to be removed from our advertising and marketing lists (catalogs, telephone, faxes, and email);
• Any marketing by Fresh Start Properties, LLC, or any third parties on our behalf, will be conducted in accordance with applicable laws.
Please allow up to 10 business days for your email preferences to take effect.
Because some promotions, such as direct mail catalogs, are developed in advance, you may sometimes receive solicitations after we receive your preference request.
How We Secure Your Personal Information
Fresh Start Properties, LLC is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect your personal information, we cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you do so at your own risk.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
We will not require you to transmit your SSN on the Internet unless the connection is secure or the SSN is encrypted, or require you to transmit your SSN to access a website without requiring additional authentication.
Collection and Use of Children's Personal Information
Fresh Start Properties, LLC takes children's privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our websites.
If you are under 18 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.
Fresh Start Properties, LLC web sites may use our own and third party "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a tiny piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our web sites and services that depend on cookies.
How We Use Web Beacons
Fresh Start Properties, LLC, and/or third parties with whom we have contracted or sub contracted, may use web beacons on our web site, in our emails, in our advertisements on other web sites, or in our advertisements in others' emails. Similarly, third parties whose content or ads appear at 123freshstart.com, or whose emails we send to our users, may also place web beacons in their ads or emails for purposes of measuring the effectiveness of the content, ads, or email.
A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or email. Web beacons help us measure the effectiveness of our web site and our advertising in various ways. For example, web beacons may count the number of individuals who visit our web site from a particular advertisement or who make a purchase from our web site after viewing a particular advertisement or they may tell us when a web page is viewed and provide a description of the page where the web beacon is placed. Web beacons may also measure the effectiveness of our email campaigns, by counting the number of individuals who open or act upon an email message, determining when an email message is opened, and determining how many times an email message is forwarded.
The information we collect through web beacons may include some limited personal information, and web beacons allow us to recognize users by accessing our cookies. We may also combine the information that we collect through web beacons with other personal information we have collected from you. We use all of this information to better tailor our marketing to you and may use this information for other purposes, such as to enable a shopping cart, customize content on our web site and undertake internal research.
We prohibit web beacons on our sites from being used by third parties to access your personal information. We may allow third parties to compile individual information or aggregated statistics from the use of web beacons on 123 freshstart.com by Fresh Start Properties, LLC, its agents, or others, to enable such third parties to determine the effectiveness of online marketing and to allow such third parties to develop statistics on how often clicking on an advertisement results in a purchase or other action on the advertiser's site. Aggregate information is anonymous and may include demographic and usage information. No personally identifiable information about you is shared with partners for this research. You can make some web beacons unusable by rejecting cookies.
Third Party Websites and Services
Please be aware that other websites that may be accessed through our website may collect personally identifiable information about you. This privacy statement does not cover the information practices of those third-party websites linked to 123freshstart.com. Please be aware that, while providing services on our behalf, our business partners may collect personal information about you.
Changes to Our Privacy Statement Regarding Customer and Online User Information
We will occasionally update this privacy statement. If we make changes to the Privacy Statement Regarding Customer and Online User Information or make any material changes to how Fresh Start Properties, LLC will use your personal information, we will revise the Privacy Statement to reflect such changes and revise the statement's effective date, included at the end of this section. We encourage you to periodically review this statement to be informed of how we are protecting your personal information.
If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:
Fresh Start Properties, LLC
Attention: Web Privacy
220 West Broadway, Suite 106 • Long Beach, NY 11561 • USA
You may also email us at firstname.lastname@example.org
Privacy Statement Regarding Customer and Online User Information
Last Updated: April 15, 2011